The Pied Piper phone0 800 999 3 999

Pest Control For Londons

Housing Associations

London, with its ever-growing population of almost ten million people, continues to attract more residents due to its excellent job prospects and opportunities. However, this rapid population growth has led to a shortage of homes, as the demand far exceeds the supply. While London's Housing Associations are working diligently to address this issue, the demand still surpasses their capacity. This is where The Pied Piper steps in. With a track record of maintaining thousands of properties for major Housing Associations in London, we are the professional and reliable partner you need for pest control in the social housing sector.

As a Housing Association, it is crucial to have a trusted partner who can effectively handle your pest control needs. Our experienced team is well-equipped to advise and tackle various pest control issues. We understand the importance of working within your budget constraints and, more often than not, we can even help you save money. Our services include regular pest control maintenance programs that target communal areas, ultimately reducing the presence of pests in tenants' properties.

When it comes to pest control in the social housing sector, The Pied Piper is the name to trust. We are committed to providing exceptional service and ensuring a pest-free environment for your tenants. Contact us today to discuss your pest control requirements and let us be your reliable partner in maintaining the well-being of your housing association properties.

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Housing Association Pest Control
Pest control services for social housing are a top priority and should be promptly addressed to prevent infestations from spreading. Untreated infestations can extend to other flats and areas within the property, resulting in significant costs that can run into thousands of pounds for treating additional units. While some Housing Associations choose to treat both tenant's properties and communal areas, others focus solely on communal spaces and implement proofing measures to block entry points. However, it's important to note that solely sealing entry points without eradicating the infestation may not provide a long-term solution, as it can force pests to relocate within the building. Therefore, it is best practice to first eradicate the infestation before carrying out any sealing measures.

Investing in professional pest control services for social housing is a proactive approach that helps prevent the spread of infestations, minimize property damage, and save costs in the long run. By collaborating with experienced pest control professionals who understand the unique challenges of social housing, tailored solutions can be provided to address the specific needs of each property.

Prompt action and effective eradication methods are essential to ensure the well-being and comfort of tenants, protect property integrity, and create a safe and healthy living environment. Prioritizing these measures in social housing demonstrates a commitment to tenant satisfaction and enables housing associations to maintain a positive reputation.

If you are a Housing Association seeking reliable and professional pest control services for social housing, look no further. Our experienced team is dedicated to providing effective solutions tailored to your needs. Contact us today to ensure the health and safety of your tenants and protect your valuable social housing properties.
Rats removal - The Pied Piper, London’s Leading Pest Control Company
Common pest problems associated with Housing Association developments

Challenges in Social Housing

Rodent Infestations – Social housing developments often face challenges with rodent infestations, particularly in refuse rooms where mice and rats are attracted. If left unaddressed, these pests can quickly spread to residential areas, posing risks to occupants.

Persistent Pigeon Problems – Solar panels installed on the roofs of many housing blocks tend to attract pigeons, leading to issues that extend beyond the rooftops. Pigeons can create nuisance and find shelter on balconies and other areas, causing inconvenience for residents.

Tackling Cockroach Infestations – Cockroaches have a rapid breeding cycle and can infest an entire block or estate in no time. Swift identification and treatment are crucial to prevent the need for costly block-wide interventions.

Combatting Textile Moth Infestations – Nowadays, textile moth infestations are a major concern in apartment blocks. These pests can cause damage to expensive carpets and fabrics if not dealt with promptly, necessitating costly repairs or replacements.

Efficient Void Clearance and Cleaning – Quick turnover of empty properties is essential for social housing. Our team specializes in efficient void clearance and cleaning services, ensuring properties are ready for re-letting in a timely manner.

Professional pest control services for Social Housing
We are one of London’s leading pest control experts and are currently contracted by various Housing Associations in and around London to carry out their day-to-day reactive pest control services.

  • We provide flexible options, catering to both one-off jobs and ongoing maintenance based on the unique requirements of our clients.

  • Our expertise extends to conducting effective block treatments, effectively preventing and containing various pests.

  • Experience our exceptional five-star customer service, designed to exceed your expectations and impress your residents.

  • Rest assured, our team consists of professionally qualified experts with extensive experience in handling all types of pests. Additionally, they have undergone enhanced DBS background checks for your peace of mind.

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Frequently asked questions

Do you cover all types of pests?

We cover the most common pests that are present in the UK.  These include rats, mice, cockroaches, fleas, bedbugs, wasps, ants, pigeons, stored product insects, and textile pests to name a few.  This list is not exhaustive and we cover many other pests and also offer an identification service for smaller and harder-to-identify pests.

Do we need to make appointments for our tenants or can you do this?

Once we have received an official order, our team take over and the housing association does not need to get involved.  We will contact the tenant directly and make all the necessary arrangements with them.  If we have any issues with contact details or any other information that may be missing we will contact you immediately.

Do you offer flexible timeslots for our tenants or do they have to wait in all day?

Our team offers four-hour time slots and can call in advance to let the tenants know we are on our way.  Our internal system will send upcoming reminders and text messages to the tenants to let them know when their appointments are booked and this will help to reduce aborted visits.  As much as possible we try to reduce the number of aborted visits and we will always confirm our appointments with the tenants by email or text initially so they know when we are coming.

Do you also carry out work against pigeons?

We have a dedicated pigeon control team and can quote for all types of pigeon control problems.  We also carry out pigeon trapping programs to reduce the number of pigeons on developments in order to reduce long-term costs. We use anti-pigeon netting, spikes, and Firegel which is an optical deterrent. We can also remove and clean pigeon fouling from plant rooms and other areas where they may have gained access.

What certifications and licenses do you hold?

We hold the following –

  • British Pest Control Association
  • Constructionline
  • Safe Contractor
  • Chas
  • CSCS

Furthermore, all of our technicians are RSPH level 2 qualified and all have enhanced DRB background checks to allow them to work within all types of sensitive environments.

Do you carry out proofing/blocking up of holes to prevent rodents from returning?

Yes as part of our normal rodent control service, we undertake minor proofing on the last visit.  As part of our rodent service, we use the latest technology of pest control equipment and materials including cameras, tracking gel, and remote tracking motion wifi cameras.  Once the job has been completed our team will take photos of any major proofing work that is required and provide you with a quotation for this additional work.

What pest control methods do you employ and are they safe for our residents and the environment?

We typically employ various methods to address pest issues while prioritizing the safety of residents and the environment. Here are some commonly used pest control methods that are considered safe:

  • Integrated Pest Management (IPM): IPM is an approach that focuses on prevention, monitoring, and using multiple strategies to manage pests effectively. It emphasizes minimizing the use of chemical treatments and promotes non-chemical methods whenever possible.
  • Physical Barriers: We would implement physical barriers, such as mesh screens, door sweeps, or sealing cracks and openings, to prevent pests from entering the housing association’s properties.
  • Traps and Baits: Non-toxic traps or baits can be utilized to capture or eliminate pests like rodents, insects, or crawling pests. These methods aim to reduce the reliance on chemical pesticides.
  • Targeted Pesticide Application: In cases where chemical treatments are necessary, we may use targeted pesticide applications and apply low-toxicity or reduced-risk pesticides, ensuring proper dosage and careful application to minimize risks to residents and the environment.
  • CCTV monitoring and detection:  In certain situations, we would supply and install cameras to help identify and monitor pest infestations.  The cameras provide live alerts and proof of pest activity or that there is no infestation.

It’s important to note that the selection of pest control methods depends on the specific pest infestation and the recommendations of our trained professionals. We always adhere to regulations set by organizations like the British Pest Control Association (BPCA) and follow guidelines to ensure safety and environmental responsibility.

When working with a housing association, we always prioritize the safety of residents and employ methods that are effective, minimize risks, and comply with applicable laws and regulations.

What our clients
say about us
  • Google Reviews SELDA MEHMET

    Amazing Service! 5 Star! The issue I had, I thought it could never be resolved. After having a previous Pest Control company treat it and a few months later the pests tripled! I contacted The Pied Piper Pest Control and they took the problem into their hands made me feel so relieved as they assured me they would not stop treating until the problem was completely solved. This is the type of service you don’t always come across. As promised, they visited my premises until the pests were completely clear. Thank you to Tony and to his great team! I would definitely recommend to everyone. Great service.


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  • Google Reviews Huriye Damoo

    Very happy with the professional, friendly, efficient and speedy response from The Pied Piper to sort out a rat problem. Technicians are friendly and knowledgeable. Would definitely use again in the future and happy to recommend The Pied Piper

    Huriye Damoo

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  • Google Reviews Jo Jo

    Currently using them for a pest control contract as our last company let us down badly. Spend the time doing the job properly and turning up on time and when they say they will. Can't ask for much more than that

    Jo Jo

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  • Google Reviews Maz Demir

    CONSISTENTLY EXCELLENT I have been working with this company since 2008 across six of my restaurants and I have to say I haven’t had one bad experience. I don’t normally write reviews but I really felt like I owed these guys as I believe they deserve all the recognition. They have been consistently good, any issues I had in any of the restaurants, they were there and never left until the issue was resolved. Thank you so much guys..

    Maz Demir

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  • Google Reviews Paige Anderson

    The Pied Piper has provided excellent service with quick response times for both emails and quotes. Their service is outstanding and their work ethic is invaluable. They provide consistent and regular report updates, keeping us in the loop at all times. By far one of the best service providers in the pest control industry.

    Paige Anderson

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  • Google Reviews E C

    Superb service and friendly staff. Used them twice now and had a problem with mice, the technician was on time and thorough and wore his overshoes so my wife was happy.

    E C

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  • Google Reviews sunsha lani

    The Technician that came round assessed the problem and dealt with it professionally 1st class service

    sunsha lani

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  • Google Reviews Sarah Cox

    I own a property in London that has had an ongoing issue with Bedbugs. We have had other pest control treatments in the past and none have worked. I called the Pied Piper late on Friday afternoon and was given a price on the spot with an information sheet for how my tenants needed to prepare the property. We were advised that it would take 3 treatments as the infestation was really bad. We have now had all the 3 treatments and 8 weeks on we are still clear. Fantastic service at a great price. From the ladies who answer the phone to the technician who carried out the treatment the service was second to none.

    Sarah Cox

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  • Google Reviews Han So

    Had a program of treatments done recently for a mouse problem we had in our house. They were on time and very thorough. The problem was all gone in two visits but they still came for the third and made sure all was ok. Very professional

    Han So

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  • Trustpilot Reviews Thehighgatian@hotmail ,London

    Far superior customer service than other companies I have used. Gave a service that was not only professional but very thorough. Their guy came in a smart uniform and wore his shoe covers. Been two months and no problems.

    Thehighgatian@hotmail ,London

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  • Trustpilot Reviews Bulent Hussein

    Absolute amazing service. I called and they responded very quickly, super friendly service and great rates, I am a very happy customer would recommend to anyone with these issues.

    Bulent Hussein

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  • Trustpilot Reviews Jan

    Brilliant at what they do & a fast reliable & friendly service always. Highly recommended


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  • Trustpilot Reviews Dirtdestroyer

    We got our lives back!! We had an infestation of bed bugs under my sons new bed. We just could not get rid of them. We called around and were quoted prices in the thousands.... We called Pied piper in - they were fantastic. In total they made 3 visits over a few weeks. Their time keeping was exceptional. Their service was professional and kept us informed of progress after each visit. Thank you Pied Piper. We can sleep easy again.


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"Get pest-free now! Contact our expert team via live chat or our contact form for a quick solution to your pest problem . Take action now!"

Making the right
choice is important

Outstanding Reputation

We have been trading for over twenty-five years and have gained a reputation as one of London’s leading pest control providers with our professionalism and customer service, our reviews speak for themselves.  We offer 24-hour pest control in and around London.

  • Reliable and professional service
  • Rapid response times
  • Dedicated & responsive customer care team
  • Fully trained technicians
  • Trustpilot and google accredited reviews

Efficient Solutions

The Pied Piper has a proven track record and experience covering all types of pest control including Rodents, bed bugs, wasps, fleas, grey squirrels, foxes and birds. We can Identify pest species and signs quickly and take instant action. You can expect high-quality services from expert pest technicians to ensure effective treatment for common pests, seasonal pests, unwanted pests, bed bug infestations, and other pests.

  • Latest techniques and formulations
  • Environmentally friendly solutions
  • Non toxic alternatives are available
  • Comprehensive monitoring and reports
  • Professional & experienced technicians

Safety Conscious

The Pied Piper places health and safety above all else when dealing with the public. Our pest control procedures are safe for people and pets. Our local technicians are constantly attending the latest courses and have regular safety training to carry out their work safely. We use pest control chemicals that are safe for use and we use the best pest control methods provided by pest control professionals. So, you can ensure quality pest removal services from us. 

  • All pesticides used are approved for use in the UK
  • All technicians are kitted out with the relevant PPE
  • CHAS, Safe Contractor, CEPA, BPCA accredited
  • Non-Toxic treatments


The Pied Piper can also provide your home or business with the following additional services and expertise as these would be an extension of the pest control solutions we provide. Our pest control technicians take pest control contracts seriously and put immense effort into ensuring the best quality services for you. 


  • Abseiling
  • Decontamination services
  • Rubbish removal
  • Decontamination and disinfection treatments
  • Drain surveys and inspections

How it Works

1. Contact

Call or message us and we will arrange for a member of our team to contact you

  • Local Knowledgeable pest control experts
  • Calls returned same day
    (during Mon-Fri 8-5pm)
  • Trustpilot Accredited

2. Survey

We will discuss your pest problem and quote you over the phone or arrange a survey and email you a quote asap

  • Appointment time slots to suit you
  • Control programs tailored to your requirements
  • BPCA certified technicians

3. Treatment

Our BPCA qualified technicians will attend your property to provide pest control treatments

  • Appointment at a time convenient to you
  • Explain clearly what our tech will do
  • Child & pet safe treatments

4. Aftercare

We will make sure that after your treatment program is complete your premises will be clear of any pests

  • Pest prevention advice given
  • Detailed reports
  • Peace of mind
Get In Touch
Get In Touch