The Pied Piper phone0 800 999 3 999

Emergency Pest Control
London
same-day response.

Same-day emergency call-outs across Greater London

Emergency call-outs across every London borough
Call before midday and we can usually be with you today – call now
Free quote and advice from a BPCA-certified technician
Handling London pest emergencies since 1992
Freephone 08009993999
Pied Piper pest control technician beside branded van serving all London boroughs
We typically reply in 15 mins
What pest problem do you want solved
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Est. 1992 Over 30 years of emergency pest control across London
30,000+ Treatments Carried out to date
Google and Trustpilot five star review rating
4.9★ Google Rating 108 verified reviews
British Pest Control Association member badge
BPCA Member All technicians licensed
Safecontractor approved pest control London
Safe Contractor Approved & verified

What counts as a pest emergency

Some pest problems can wait for a routine appointment. These can't: rats or mice in your living space, a wasp nest by a door or where children play, bedbugs confirmed before guests or a tenancy change, cockroaches in a kitchen, or pests putting a food business at risk of an inspection failure. We prioritise these calls for same-day response across all of Greater London, and we're straight with you about hours: phones are answered Monday to Friday, 8am to 5pm, and out-of-hours enquiries through the form are called back first thing next morning with priority booking. Call before midday and a technician can usually be with you the same day.
<h3>Pigeon problem turned urgent?</h3>

Pigeon problem turned urgent?

Fouling on a balcony, entrance or fire escape is a slip and health hazard, and birds in a loft only settle in further. We clear the mess safely, treat the area, and proof with netting or spikes so the problem stays gone.

Solve My Pigeon Problem
<h3>Emergency in your home?</h3>

Emergency in your home?

Rats or mice in the kitchen, a wasp nest by the back door, bedbugs before guests arrive. Call before midday and a BPCA-certified technician can usually be with you today. We treat the problem, then proof against it coming back, all guaranteed.

Protect My Home
<h3>Urgent tenant report?</h3>

Urgent tenant report?

A pest complaint in a tenanted property needs fast, documented action. We work directly with letting agents and property managers across London: quick booking, access arranged with the tenant, and a written report for your records when the job is done.

Help For Letting Agents
<h3>A business that can't wait?</h3>

A business that can't wait?

Cockroaches in the kitchen, mice before an EHO visit, a customer complaint this morning. We respond discreetly, same day where possible, with written documentation for hygiene and compliance included. Restaurants, hotels, offices, schools and care homes across London.

Protect My Business

Emergency pest control: frequently asked questions

How quickly can you get to me?

Usually the same day. Call free on 0800 999 3999 before midday and we can normally have a technician with you today, anywhere in Greater London. Later calls get the earliest slot, typically next morning.

What if my emergency is outside your opening hours?

Our phones are answered Monday to Friday, 8am to 5pm. Outside those hours, you can send the quote form: out-of-hours enquiries are called back next working morning and get priority booking for the day’s first appointments.

What should I do before the technician arrives?

Keep people and pets away from the problem area, don’t apply DIY poisons or sprays, and note where you’ve seen the pests, droppings or damage. Clear access to the affected area if you can, as it makes the survey and treatment faster.

Which areas do you cover for emergency work?

All of Greater London, every borough, from our base in East London. Central, East, North, South and West London are each covered by technicians who know their patch.

Are your treatments safe for children and pets?

Yes. We use products approved for use in UK homes, placed where children and pets cannot reach them, and our technicians explain any precautions before treating.

Ready to book your treatment?

Call now and a technician can usually be with you today.

Call 0800 999 3999 Get a Free Quote
Customer testimonials and reviews for professional pest control London by The Pied Piper

What Londoners say about our emergency response

Google Reviews Selda Mehmet
Selda Mehmet
★ ★ ★ ★ ★

Amazing Service! 5 Star! The issue I had, I thought it could never be resolved. After having a previous Pest Control company treat it and a few months later the pests tripled! I contacted The Pied Piper Pest Control and they took the problem into their hands made me feel so relieved as they assured me they would not stop treating until the problem was completely solved. This is the type of service you don’t always come across. As promised, they visited my premises until the pests were completely clear. Thank you to Tony and to his great team! I would definitely recommend to everyone. Great service.

Google Reviews Huriye Damoo
Huriye Damoo
★ ★ ★ ★ ★

Very happy with the professional, friendly, efficient and speedy response from The Pied Piper to sort out a rat problem. Technicians are friendly and knowledgeable. Would definitely use again in the future and happy to recommend The Pied Piper

Google Reviews Jo Jo
Jo Jo
★ ★ ★ ★ ★

Currently using them for a pest control contract as our last company let us down badly. Spend the time doing the job properly and turning up on time and when they say they will. Can't ask for much more than that

Google Reviews Maz Demir
Maz Demir
★ ★ ★ ★ ★

CONSISTENTLY EXCELLENT I have been working with this company since 2008 across six of my restaurants and I have to say I haven’t had one bad experience. I don’t normally write reviews but I really felt like I owed these guys as I believe they deserve all the recognition. They have been consistently good, any issues I had in any of the restaurants, they were there and never left until the issue was resolved. Thank you so much guys..

Google Reviews Paige Anderson
Paige Anderson
★ ★ ★ ★ ★

The Pied Piper has provided excellent service with quick response times for both emails and quotes. Their service is outstanding and their work ethic is invaluable. They provide consistent and regular report updates, keeping us in the loop at all times. By far one of the best service providers in the pest control industry.

Google Reviews E C
E C
★ ★ ★ ★ ★

Superb service and friendly staff. Used them twice now and had a problem with mice, the technician was on time and thorough and wore his overshoes so my wife was happy.

Google Reviews sunsha lani
sunsha lani
★ ★ ★ ★ ★

The Technician that came round assessed the problem and dealt with it professionally 1st class service

Google Reviews Sarah Cox
Sarah Cox
★ ★ ★ ★ ★

I own a property in London that has had an ongoing issue with Bedbugs. We have had other pest control treatments in the past and none have worked. I called the Pied Piper late on Friday afternoon and was given a price on the spot with an information sheet for how my tenants needed to prepare the property. We were advised that it would take 3 treatments as the infestation was really bad. We have now had all the 3 treatments and 8 weeks on we are still clear. Fantastic service at a great price. From the ladies who answer the phone to the technician who carried out the treatment the service was second to none.

Google Reviews Han So
Han So
★ ★ ★ ★ ★

Had a program of treatments done recently for a mouse problem we had in our house. They were on time and very thorough. The problem was all gone in two visits but they still came for the third and made sure all was ok. Very professional

Trustpilot Reviews Thehighgatian London
Thehighgatian London
★ ★ ★ ★ ★

Far superior customer service than other companies I have used. Gave a service that was not only professional but very thorough. Their guy came in a smart uniform and wore his shoe covers. Been two months and no problems.

Trustpilot Reviews Bulent Hussein
Bulent Hussein
★ ★ ★ ★ ★

Absolute amazing service. I called and they responded very quickly, super friendly service and great rates, I am a very happy customer would recommend to anyone with these issues.

Trustpilot Reviews Jan
Jan
★ ★ ★ ★ ★

Brilliant at what they do & a fast reliable & friendly service always. Highly recommended

Trustpilot Reviews Dirtdestroyer
Dirtdestroyer
★ ★ ★ ★ ★

We got our lives back!! We had an infestation of bed bugs under my sons new bed. We just could not get rid of them. We called around and were quoted prices in the thousands.... We called Pied piper in - they were fantastic. In total they made 3 visits over a few weeks. Their time keeping was exceptional. Their service was professional and kept us informed of progress after each visit. Thank you Pied Piper. We can sleep easy again.

Trustpilot Reviews Ben Melling
Ben Melling
★ ★ ★ ★ ★

Tony and the team at Pied Piper were a pleasure to deal with: responsive, efficient, and diligent in resolving my infestation problem. I chose Pied Piper because of the uniformly positive reviews online, and I was not disappointed.

Trustpilot Reviews Amin Boutbaik
Amin Boutbaik
★ ★ ★ ★ ★

Outstanding company, exceptional service Tony and his team went above and beyond to accommodate our needs, we were stressed due to the infestation. Tony got it done in 2 weeks and checked up on us to ensure the job was done honestly I couldn’t recommend a better company (I live in London review says I’m in US for some reason)

Trustpilot Reviews Alex
Alex
★ ★ ★ ★ ★

Great company. Turn up on time and know their stuff!! Would highly recommend.

Trustpilot Reviews Josh
Josh
★ ★ ★ ★ ★

I used pied piper for my ant infestation and they are 10/10 service was excellent. Most definitely recommend this company.

Trustpilot Reviews Joan Bullard
Joan Bullard
★ ★ ★ ★ ★

Highly recommend pied piper come to me problem with rats explained everything didn't rush cannot thank them enough was really worried about this I would have given 10 stars if I could will definitely use again thank you so much Aaron and Callum

Trustpilot Reviews Laura Delow
Laura Delow
★ ★ ★ ★ ★

I have experienced many different pest control firms in the last 10years for a number of different properties & after much disappointment this last year in particular with the lack of detail on required proofing, I researched a number of firms & came across The Pied Piper who I have been extremely impressed with i.e., their fast responses/replies, their frankness & their attention to detail - example; photos of holes/gaps that need proofing & materials to use & guidance on how best to do the proofing to achieve the best end result.

Trustpilot Reviews Sherife Ibrahim
Sherife Ibrahim
★ ★ ★ ★ ★

We have a stream nearby and we're mortified to see rats in our garden which we believed was the source. I would strongly recommend this company for their efficient professional and prompt service. Highly competitive in their charges and thorough in their service keeping you informed throughout. I found them reassuring and helpful at a very worrying time. My neighbours were impressed and have used them also and they too are happy and recommending their service to others.

Trustpilot Reviews F Tekneci
F Tekneci
★ ★ ★ ★ ★

Had an issue with mice/rat under the floorboard on the ground floor. Tony came out and put rat poison and a camera to see what we were dealing with. We have eventually irradicated the problem thanks to his many years of experience and knowledge of the issues in hand. Service A+ Pricing A+ Professional and I can highly recommend their service that they provide.

Google Reviews Pascale F.M
Pascale F.M
★ ★ ★ ★ ★

This is my second time of dealing with The Pied Piper but for a different pest issue. Their team of technicians/specialists go above and beyond in pest control and dare I say, in my opinion, they are heroes. Knowing that I am totally and unreasonably paranoid regarding pests (bed bugs, rats and other creepy crawlies, you name them...), their expertise in challenging any pest related issues is so reassuring. What sets them apart is their unwavering commitment to their clients, their work dedication and integrity, no matter how small or big is the job. They won't rest until they have identified and eradicated the pest problem. I always recommend them without hesitation because I trust them implicitly. They arrive on time; they respect you and your property and they always tell you what they are doing and why. And they get results. Note: My review is based on my personal experience and reflects my genuine appreciation for the outstanding services I received from The Pied Piper team. This is my second review of them and my views have not changed.

Emergency cover across London

We cover every London borough from our East London base. Find your area:

Central London Pest Control

Same-day call-outs across Central London

East London Pest Control

Emergency pest control in East London

North London Pest Control

View North London emergency cover

South London Pest Control

Same-day response across South London

West London Pest Control

Emergency call-outs in West London
What to do right now, while you wait

Rats or mice: don't put poison down before we arrive. DIY baits placed wrong can scatter rodents into wall voids and make treatment slower. Clear food from counters and floors, seal what you can into containers, and note where you've seen droppings or heard noise, because it shortens the survey.



Wasp nest: don't block the entrance hole and don't spray an established nest. Both make wasps aggressive, and blocking the hole can push them into the house. Keep windows near the flight path shut and keep children and pets clear. More in our guide to spotting and handling a wasp nest.



Bedbugs: don't start moving bedding or furniture to other rooms. That's how infestations spread through a property. Bag laundry where it is, wash at 60°C, and leave the bed in place for inspection.



Cockroaches: photograph what you've seen, since the species changes the treatment. Clean up food debris and standing water, and don't use supermarket foggers. They scatter roaches deeper into cavities.



Flies: don't just spray the ones you can see, because the source keeps producing more. Cover food, empty bins, pour a kettle of boiling water down kitchen and bathroom drains, and note which room has the most activity. It helps us find the breeding site faster.

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